2provide returns over time, any source of competitive advantage must be difficult 2imitate. in mass produced world, product =less leverage; now =how ppl get on in group.
southwest became the "love" airline out of of necessity, not choice. (restricted to operating out of the close-in Love Field, while Dallas -FortWorth intern'l airport built). <3
culture, how ppl managed ="soft" side of bizz. "soft" skills gen z'rs don't have : eye contact
strong culture, selectively recruited, same vision,
decentralize &empower.intrinsic motivation (less manage, more responsibility, better gal).
action is always the final test.
nothing wrong w American labor, but smtg srsly wrong w A. management. -neoconcepts
if you can , keep your head when all about you are losing theirs &blaming.. trust yourself when all men doubt, but make allowance for their doubting too; if you can wait ¬ be tired of waiting, or being lied about, don't deal in lies, or being hated, don't give way to hating, &yet don't look too good, nor talk too wise. if you can dream -¬ make dreams your master; think -¬ make thoughts your aim; if you can meet w Triumph &Diaster, &treat those 2 imposters just the same; if you can bear to hear the truth you've spoken twisted by knaves to make a trap fro fools, or watch the things you gave your life to, broken. &stoop &build em up w worn -out tools. if you can make 1 heap of all your winnings &risk it on 1 turn of pitch &toss, &lose, &start again at your beginnings, &never breathe a word about your loss.. if you can talk w crowds &keep your virtue, or walk w Kings -nor lose the common touch, if neither foes nor loving friends can hurt you. if all men count w you, but none too much.. Yours is the Earth &everything that's in it, &-which is more -you'll be a Man, my son!
-father's advice to son; Kipling
"in order2be able2think you have2risk being offensive."JBP
i am no bird; &no net ensnares me. -charlotte bronte
"never give in, never give in, never, never, never, never -in nothing, great or small, large or petty -never give in except to convictions of honor &good sense." -w. churchill. 10/28/41
i am not afraid of storms, for i am learning how to sail my ship. -louisa may alcott
nothing in this world can take the place of persistence. talent will not: nothing is more common than unsuccessful men with talent. genius will not; unrewarded genius is almost a proverb. education will not: the world is full of educated derelicts. persistence &determination alone are omnipotent.
i am not an extraordinary man, &i am quite ordinary. but God chose me for something quite extraordinary. -a. valladares receives '16 canterbury medal.
not failure, but low aim, is crime -james russell lowell
a genuine leader is not a searcher for consensus but a molder of consensus -mlk jr. (you are all leaders .#experts)
it is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. the credit belongs to the man who is actually in the arena, whose face is marred by dust &sweat &blood; who strives valiantly; who errs, who comes short again &again because there is no effort without error &shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worth cause; who at the best knows in the end the trump of high achievement, &who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold &timid souls who neither know victory nor defeat. -theodore roosevelt
we are what we repeatedly do. excellence, then, is not an act, but a habit. -aristotle
no one can make you feel inferior without your consent. -eleanor roosevelt
a dead thing can go with the stream, but only a living thing can go against it.-gk c.